By: Elaine Gregerman

Elaine Gregerman — Sun, 09 Feb 2020 23:41:42 +0000

On January 29, 2020 my friend and I went to a restaurant that we had never tried called Le Cafe Francais in Davie, Fl. for lunch. There were only 4 people in when we arrived. There was a woman and a young man working. It took forever for them to approach us just to get water. We ordered eggs, mine with spinach, cheese and onions, my friend all vegetables. Came with salad a a piece of french bread in a bag for each of us. I called the waiter over to ask why I had no onions, he took my fork and lifted my eggs on my plate to show me that it was chives instead of regular onions, how insulting. We ordered coffee which came in a coffee mug half filled with coffee. We asked why it wasn’t a full cup and he said they don’t serve regular only espresso and that was a shot for $3.50. Espresso is usually served in a demitasse cup and I think we should have been told first. We asked for a refill of coffee because we only had a small cup full. We were charged $3.00 for the refill. Espresso is usually served after your meal with dessert. We tried to get waiters attention to ask for more bread which he finally brought and charged us $1.00. When we first were seated we felt warm so we asked to move to table under fan, which seemed to annoy them. Next thing we hear a loud noise and they are now vacuuming so I can’t hear my friend talking since I wear hearing aids. Never did they smile or introduce themselves to us or ask if we ever needed anything. They were both rude and abrupt with us like we were annoying them. As we left there were some local flyers and some magazines on a shelf. I went to get the flyer and I thought the magazine was also to take. The woman came over to inform me to not take a magazine in a rude manor. I apologized and we left. First and last visit. We tipped our waiter $5.00 each in spite of the poor service. That was foolish on our part for rewarding bad behavior. After I posted my review I get a sarcastic remark. It says E I hope you are feeling better. I explained to her what sarcastic means to use irony in order to mock or convey contempt. Instead of writing this rude remark she could have apologized and said let’s try to make this better. Blamed us for the whole incident like we were wrong. What a foolish mistake on her part. This is the kind of publicity you don’t want!!! I will share this with my friends.

By: Keedy's

Keedy's — Wed, 23 Oct 2019 12:08:06 +0000

It’s a good thing we’re not getting much in the way of negative reviews these days.

Comments on: How to Respond To Negative Restaurant Reviews

By: Elaine Gregerman

By: Keedy's